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Home / Tag Archives: Scott Kleinberg

Tag Archives: Scott Kleinberg

Why you should know your recovery rate

recovery-rate

It’s not enough to simply monitor your heartbeat, especially when it comes to working out. That’s why recovery rate is a term you should know. On the Apple Watch, tap the heart rate icon in your workout summary to see not only your workout heart rate, but also your recovery …

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The power of great customer service

I’m a sticker for customer service – good, memorable customer service. I am a firm believer that there’s no other kind. I’m not exactly sure when this quest for perfection began, but I’m assuming it has a lot to do with every job I’ve ever had being in the customer …

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Why you should follow me on Snapchat

scott-kleinberg-snapchat

You should follow me on Snapchat. I know what you’re thinking. You already follow me on Twitter and Facebook and Instagram and everywhere else, so why in the world do you need to follow me in another place. Fair question, and I totally get it. Before I got excited about …

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Why the Facebook Year in Review app sucks

scott-kleinberg-facebook-scott-2014

Based on my newsfeed, I would think the worst thing Facebook has ever done was to release this “Year in Review” app. Not the worst thing, but it is pretty shitty. Let me get one thing out of the way first, because it’s important: You do not have to post …

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Thank you, Jimmy Fallon, for following me on Twitter

I love being a social media professional, and today made me love my job even more. For as long as I can remember, I have been trying to get Jimmy Fallon to follow me on Twitter. I have been tweeted by the @FallonTonight account, which is awesome, but until today …

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BASICally the best email response ever

commodore-64-ad

If you follow me on Twitter, and I hope you do, you know that I have little patience for bad press releases. I specifically despise the ones labeled “BREAKING” or “BREAKING NEWS” when it’s neither. For example, here’s a portion of an actual email. From: [redacted] Sent: Monday, March 10, …

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Social Mediaologist tip No. 1: Tweet shorter

scott-kleinberg-social-mediaologist-tip1

The less you can write, the better. Just make sure to always get your point across. The reason you don’t want to use all the characters is to always make sure you allow room for the person to retweet.

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The Breakfast Club had detention 30 years ago today

the-breakfast-club

Don’t worry. We didn’t forget about you. It was 30 years ago today, March 24, 1984, when John Bender, Andrew Clark, Brian Johnson, Allison Reynolds and Claire Standish reported for Saturday morning detention at Shermer High School in Shermer, Illinois. I truly hope you’ve seen this movie – it’s a …

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Wheel of fortune: He solves the puzzle like a boss

Usually, your Wheel of Fortune run ends on a sour note when you only get two letters showing in the bonus round. I mean, how is someone supposed to solve a puzzle worth tens of thousands of dollars with just two letters. Like this. Maybe you already know the answer …

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