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Tag Archives: customer service

Business mistakes: Start slow when you pitch

scott-kleinberg-seinfeld

Yesterday, I wrote a post over on LinkedIn Pulse about how not to pitch me with your products and wares, and it was a reaction to an interaction I had just a few minutes before where someone had no idea how to take no for an answer. When it comes …

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The power of great customer service

I’m a sticker for customer service – good, memorable customer service. I am a firm believer that there’s no other kind. I’m not exactly sure when this quest for perfection began, but I’m assuming it has a lot to do with every job I’ve ever had being in the customer …

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SERENITY NOW! Don’t ruin your business on social media

Frank Costanza was wise beyond his years. When George’s Dad famously yelled “Serenity Now” in 1997, it was long before social media as we practice it today. For all your non-Seinfeld fans (seriously?) or those of you who don’t remember the origin (again, seriously?) it was recommended he say it …

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